Made To Order 30-35 business days

Elk Ivory  40-45 business days

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Warranty Policy

Jewelry Black Hills Gold is all about Customer Satisfaction with every purchase.  Our goal is to give you a satisfied shopping experience.  You will receive quality service during and after your purchase.  After you purchase from Jewelry Black Hills Gold, you will receive 100% Satisfaction within 30 days of your purchase (except for special orders) or your money will be refunded, excluding shipping charges.  See our return policy below.   All manufacture defects are replaced by the manufacture. The warrantee on the product is manufacture defect and not normal wear and tear.  Manufacture defect is like if the leaf falls off or breaks.  It does NOT cover heads and stones unless you had just received it, then we would take a look at it and determine if it is manufacture defect.

If repaired by other than our jewelers, that this would void the warranty.  Email: bhgj.tiff@gmail.com for a return authorization number (RMA number) to have item returned for repair.


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Holiday Closure & Cut off Dates

To allow enough time for manufacturing for the Hopes of orders for Christmas, please read the following.

Order-By- Dates:

Nov. 18th:Custom orders, Elk Ivory, Under or Over Size (Outside of the following size ranges - Ladies 5-9, Gents 9-13)

Dec. 16th:Family Jewelry and In-Stock Items

Order placed after the listed dates must be shipped via expedited shipping ofUPS 2 Day or UPS Next Day Air. Please note that all orders received beyond the cutoff dates through
December 31st will be dated for 1/22/24 but will be shipped prior as they become available, and are NOT GUARANTEED FOR CHRISTMAS.We will continue to do our very best to ship your items ASAP.

In addition, to allow our staff to enjoy their Holiday with Family & Friends, our factory/offices will be closed Nov 28th and 29th as well as Dec. 25th through Jan 1st, 2025.

God Bless & Have a Very Safe Holiday Season.

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