Warranty Policy

Jewelry Black Hills Gold is all about Customer Satisfaction with every purchase.  Our goal is to give you a satisfied shopping experience.  You will receive quality service during and after your purchase.  After you purchase from Jewelry Black Hills Gold, you will receive 100% Satisfaction within 30 days of your purchase (except for special orders) or your money will be refunded, excluding shipping charges.   See our return policy below.   All manufacture defects are replaced by the manufacture. The warrantee on the product is manufacture defect and not normal wear and tear.  Manufacture defect is like if the leaf falls off or breaks.  It does NOT cover heads and stones unless you had just received it, then we would take a look at it and determine if it is manufacture defect.

If repaired by other than our jewelers, that this would void the warranty.  Email: bhgj.summey@gmail.com for a return authorization number (RMA number) to have item returned for repair.


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Holiday Closure & Cut off Dates

We, here at Jewelry Black Hills Gold, are hopeful that everyone is safe and healthy as the Holidays draw near.

To allow enough time for manufacturing for the Hopes of orders for Christmas, please place orders by 11/17/23. Order placed after 11/17/23 must be shipped via expedited shipping ofUPS Blue or UPS Red. Please note that after 12/8/23 ALL orders will be dated 1/22/24 for shipping & NOTGUARANTEED FOR CHRISTMAS. HOWEVER, we will continue to process, pull and ship ALL product that is IN STOCK!  We will continue to do our very best to ship your items ASAP.

In addition, to allow our staff to enjoy their Holiday with Family & Friends, our factory/offices will be closed Thurs., Nov 23 & Fri, 24th as well as Fri, Dec. 22, 2023 through Jan. 2, 2024

God Bless & Have a Very Safe Holiday Season.

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