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Return Policy


You may return any item (except Special Orders) within 30 days of receiving your purchase provided you notify us of your intentions to do so within 10 days of receiving your order. All items must be in original condition (not worn or tags removed) and be returned in original packaging. All returns must have a RETURN AUTHORIZATION NUMBER. To obtain a return authorization number, call 814-810-8215 or e-mail us at bhgj.summey@gmail.com. Be sure to use the word "return" in the subject area of the e-mail. Please put the "return authorization number" on the outside of the package. Special Orders are non-refundable except for defect. In case of defect the item will be exchanged for replacement only.


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IMPORTANT INFORMATION

We, here at Jewelry Black Hills Gold, are hopeful that everyone is safe and healthy as we work through the disruptions being caused by the worldwide effects of COVID-19.

In an effort to further safeguard our employees and their families, we have reduced our staffing to process orders 3 days per week.   Please note, any item with stones are considered non-stock and our inventory of product changes daily.  We are still taking
orders for all products.  We will be keeping you informed via email of the status of any orders.  If questions if item is in stock, please email bhgj.summey@gmail.com.

Along with the rest of the Nation we hope and pray that this is only a temporary situation and will keep you updated on any additional changes.

God Bless.

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