Return Policy

You may return any item (except Special Orders or Closeout Orders) within 30 days of receiving your purchase provided you notify us of your intentions to do so within 10 days of receiving your order. A $50 return/restocking fee may be charged for items returned.  All items must be in original condition (not worn or tags removed) and be returned in original packaging. All returns must have a RETURN AUTHORIZATION NUMBER. To obtain a return authorization number, email us at Be sure to use the word "return" in the subject area of the e-mail. Please put the "return authorization number" on the outside of the package. Special Orders & Closeout Orders are non-refundable except for manufacturers defect. In case of defect the item will be exchanged for replacement only.



Holiday Closure & Cut off Dates

We, here at Jewelry Black Hills Gold, are hopeful that everyone is safe and healthy as the Holidays draw near.

To allow enough time for manufacturing for the Hopes of orders for Christmas, please place orders by 11/17/23. Order placed after 11/17/23 must be shipped via expedited shipping ofUPS Blue or UPS Red. Please note that after 12/8/23 ALL orders will be dated 1/22/24 for shipping & NOTGUARANTEED FOR CHRISTMAS. HOWEVER, we will continue to process, pull and ship ALL product that is IN STOCK!  We will continue to do our very best to ship your items ASAP.

In addition, to allow our staff to enjoy their Holiday with Family & Friends, our factory/offices will be closed Thurs., Nov 23 & Fri, 24th as well as Fri, Dec. 22, 2023 through Jan. 2, 2024

God Bless & Have a Very Safe Holiday Season.